Privacy Policy

Privacy Policy

Effective Date: April 10, 2026

White Fox Cleaning Services LLC (“White Fox Cleaning,” “we,” “our,” or “us”) respects your privacy. This Privacy Policy explains how we collect, use, store, and protect personal information when you visit whitefoxclean.com, request an estimate, book services, communicate with us, or use our website.

Information We Collect

  • Information you provide directly: name, address, email address, phone number, service details, scheduling information, payment details, and any information you send through our forms, messages, or calls.
  • Information collected automatically: IP address, browser type, device information, referral source, website activity, cookies, and basic analytics data.
  • Service and communication records: appointment history, quote details, notes, invoices, payment status, and customer support communications.

How We Use Your Information

  • Provide estimates, scheduling, cleaning services, billing, and customer support.
  • Send service-related communications, including quote follow-up, scheduling updates, appointment reminders, service updates, and account or billing notifications.
  • Send marketing and promotional messages only when you have separately opted in to receive them.
  • Improve our website, operations, service quality, and customer experience.
  • Protect our business, customers, team, and website against fraud, abuse, or misuse.
  • Comply with legal, regulatory, tax, accounting, and recordkeeping obligations.

How We Share Information

We do not sell your personal information. We may disclose personal information only when necessary to operate our business, deliver services you request, process payments, provide customer support, comply with law, enforce our agreements, or protect our rights and property.

We may use trusted service providers that help us operate our business, such as payment processors, scheduling tools, communications providers, website hosting vendors, software vendors, and support vendors. These providers may access information only as needed to perform services on our behalf and are not authorized to use it for their own marketing purposes.

SMS and Mobile Information

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

If our policy references service providers, aggregators, software vendors, or communications platforms, those references apply only to vendors that help us deliver the services you requested and operate our business. They do not change the rule above regarding SMS opt-in data and consent.

Cookies and Analytics

We may use cookies, pixels, analytics tools, and similar technologies to understand website performance, improve user experience, and measure marketing performance. You can manage cookie settings through your browser, though disabling certain cookies may affect website functionality.

Data Security and Retention

We use reasonable administrative, technical, and physical safeguards to protect your information. No method of internet transmission or storage is completely secure, but we take commercially reasonable steps to protect the information we maintain. We retain information only for as long as needed for service delivery, business operations, legal compliance, dispute resolution, and recordkeeping.

Your Choices

  • You may opt out of marketing emails by using the unsubscribe link in the message or contacting us directly.
  • You may opt out of text messages by replying STOP.
  • You may request help with text messages by replying HELP.
  • You may contact us to update or correct your information.

Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices of third-party sites, and we encourage you to review their policies directly.

Updates to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date. Your continued use of our website or services after an update becomes effective constitutes acceptance of the revised policy.

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